Strategy and Innovation

Services

How we can help

We combine our expertise of the creative and cultural sectors with deep strategic insight into the digital and technological challenges that our clients are facing, to deliver solutions and strategies that generate results.

 

  • Through strategic engagements that span a few hours to many years, we work in partnership with the leadership of the brands and organisations we serve to explore new opportunities and develop solutions to their business challenges.

    Digital Transformation

    How can creative and cultural businesses make the best use of digital technology to achieve their objectives and engage audiences effectively? How can leaders in these businesses make more effective decisions about digital strategy? We can help, through targeted workshops, research, leadership support, and strategy development.

    Product Workshops

    Discovery sessions play a crucial role in helping us to build a complete image of a business and possible digital solutions. These collaborative meetings are where we formulate design concepts and a direction for product development. They also enable us to learn more about the target audience and customers, allowing us to make informed, tailored decisions about the structure of the user journey.

    Technology Strategy

    Make sure you have the right platforms and processes in place to effectively implement your digital and business strategy. We’ve got extensive experience working with marketing, ticketing, CRM, CMS, and other platforms for creative and cultural organisations.

    Data and CRM Strategy

    We can help you make sense of the different data sources you rely upon to run your business, developing a strategy to improve data collection, analysis and decision-making. Many creative and cultural organisations suffer from data that lives in silos across web analytics, CRM systems, marketing platforms and others, and we can help you work with your technological partners to bring these together to improve business performance.

    Content Strategy 

    An effective content strategy adds value to every aspect of a website, from user engagement to revenue. We’re experts in analysing audiences and a range of data sources, and using the information we gather to shape our content strategies. By transforming data into a clear plan to position and promote a site, we increase brand awareness and encourage loyalty.