Made Media unveils new leadership team

June 01, 2024

Made Media, the global agency that delivers innovative digital solutions to the arts and culture sector, today announces a series of promotions as it forms a new leadership team:

Karan Mahay becomes Director of Client Operations & Production, with a remit to oversee all client-facing services and delivery. Karan joined Made Media in early 2019 as Senior Account Manager and was promoted to Account Director in 2020 before being appointed as Head of Client Services in 2022. She brings experience of complex project delivery in the third sector and public sector in her previous agency roles.

Andrew Shuttleworth Fowler is now Director of Growth & Marketing. Andrew will take the lead on Made's relationships with prospective and new clients, marketing, as well as a mission to identify new opportunities for growth and strategic partnership. Andrew first joined Made from Lincoln Center for the Performing Arts in 2015 as our first employee in the United States, and re-joined us in 2021 as Executive Producer.

Michaela Drapes takes on an expanded role as Director of Strategy & Consulting, looking after all discovery and consulting projects, as well as leading Made's product strategy. Michaela joined Made as Head of Strategy in 2021 from the New York City Ballet where she previously spent 9 years leading digital activity.

They join Made's existing Director of Finance & Business Operations, James Demetriadi. James joined Made in 2018 as Financial Controller and was promoted to Director of Finance & Business Operations in 2021.

I'm delighted to have a talented and energetic leadership team in place to drive forward Made's next phase of growth. I'm excited that Made is well-positioned to navigate the evolving demands of the industry and help its clients thrive in a digital-first world. This team brings a wealth of experience, creativity, and dedication that will undoubtedly strengthen our service offerings and enhance our ability to support the arts and culture sector globally.

James Baggaley, CEO, Made Media

l-r: Karan Mahay, Andrew Shuttleworth Fowler, Michaela Drapes, James Demetriadi.

About Made Media:

Made Media is a global digital agency delivering innovative solutions for the arts and culture sector. With a dedicated team spread across the UK, United States, and Poland, Made combines strategic insight with creative execution to support leading cultural organizations worldwide. For more information, visit